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One Message Does Not Fit All

Using conversation to recruit a blood donor for an appointment is more of an art than a science. You cannot just assume that you have found the method most effective to recruit donors and then stick...

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Don’t Be Afraid to Be Conversational With Your Customers!

Lately I’ve been interested in studying different phobias that people have. Does the thought of a chicken give you cold sweats or a nauseated feeling in the pit of your stomach? You might be suffering...

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How to Become More Efficient With Blood Donor Recruitment for Your Blood...

Have you ever been asked to do something that you weren’t expected to do? As a Conversational Marketing™ Expert (CME) for Incept, that is the circumstance I place many people into every day. In our...

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Business-to-consumer Relationships Don’t Build Themselves: Capitalizing on...

In this age of electronic awakening – through the bombardments of emails, beckons of billboards, and barrages of phone calls – the consumer has become someone who is very knowledgeable about the...

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I’m a Converational Marketing Expert NOT a Telemarketer

Sometimes it takes some education to make people realize the meaning behind an occupational title. I love when people ask me what I do at Incept, because, to be honest with you, I always am doing...

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Let’s Talk…Results: Getting Better At The Small Stuff

At Incept, we are always striving to improve. Even when we are already doing great, our core value of Never Satisfied keeps us inspired to find ways to become an even better company. We take pride in...

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In Lieu of Flowers: The Gift of Donating Blood

Every now and then, we speak with a blood donor who really drops a bombshell of reality on us all at once through our conversations. Conversational Marketing™ Expert (CME) Vicki Monsour recently had a...

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The Importance of Team Building in Blood Donor Recruitment

This blog post comes to us from Incept’s Erica Heath. Some of the most important aspects of influencing company atmosphere are how well you build trust, communication, and rapport with the employees....

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Formal Coaching Sessions Using DASH for Blood Donor Recruitment

Coaching sessions can mean the difference between successful blood donor recruitment and unsuccessful blood donor recruitment. Our Conversational Marketing Experts (CMEs) depend on Formal Coaching...

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Bonus Programs For Blood Donor Recruitment

Bonus Programs motivate our Conversational Marketing Experts (CMEs) to practice what they learn through coaching. You may think the regular paycheck is enough to do that, and you may be right—if you...

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